I asked for a tracking number which they gave me and I felt I would have a battery on Tuesday, today. You must have JavaScript enabled in your browser to utilize the functionality of this website. Bought mine(XL)on indegogo and got it in June. Both tires are flat and won't inflate. Copyright © document.write(new Date().getFullYear()) Wicker Warehouse. Well that was in February and I still don’t have a battery and can’t ride my bike. I was told delivery would be on 21.07. They can be contacted via phone at (562) 908-5530 for pricing, hours and directions. 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CM15 0ST Doddinghurst. i got 2 bike one without seat the other one throttle not working i sent picture of bike no response i search contact number but not accepting when i called i search website i sent many emails letters never reply i paid 2700 dollars i feel very sad and regret why i bought that 2 bikes i cant use it and lots of money now o just waiting and hoping to response and wait for action for my complain i never recommend this. Money is indeed the root of all evil. Always Open. But the pole rattan frame is key to the overall strenght of our chairs. Phone. Wow! Rattan warehouse provided excellent… Rattan warehouse provided excellent customer service on my recent purchase of sun loungers. Only had to unfold the eBike at its center, slide the handlebars and seat into their respective tubes. Click here to learn more about the state’s Regional Stay At Home order. I am rethinking how nice it was to save money on this purchase. The company's principal address is 2338 Ridgewood Way, Bountiful, UT 84010. We have had our Rattan LM750's for a little over a month now, and quite honestly, despite some of the negative reviews, we love ours. I bought a bike for over $1,000 and its been over 8 months. I will recommend to family and friends. You will not be bummed out. Opened of Christmas eve, excited to put it together. Buyer beware . Ft forks are bent cannot put the front wheel on .tried to called them on their 24 hour phone nobody answered.emailed them 4 times with pictures of the ft forks.finally received a email from them saying they would mail me new front forks asap.today is June 24th.I still have not received the new front forks.I am stuck with $800.00 bike I can't ride.update 7/5/20Just received new forks from Hong Kong.a little different than the original but installed them ,already put 62 miles on the bike .So far Bike runs good a little noise from the rear not sure what it is yet.I just like to thank Leon for getting the forks to me. We are making way for the launch of our new brand 'Cuchi'. Boy I’m so glad I did. Not much help at all. Got the eBike a day early. Call 800-274-8602 Mon-Fri-9-4:30, Eastern Time. 34 days since the bike was supposed to arrive and it's still not here, nor are they responding to my email or phone messages. The factory had used different size prongs in the port of the battery. all good runs nicely. Disappointed in Rattan Contact 500 S Etiwanda Ave Ontario, CA 91761 91761 Ontario United States Interested in buying the bike, all the positive reviews and videos on line got me very excited in narrowing down my first ebike purchase, stumbled onto these reviews and checked out this address. See actions taken by the people who manage and post content. It will give you the detail of our quality, its very important for all customer. There was a link to the manual on the website, but the link does not work. More so the service from Rattan… More so the service from Rattan warehouse . All Rights Reserved. Questions? 268-272 North St, Romford RM1 4QD, United Kingdom. Some of the pieces of the bike were installed backward. CALL USAnytime between 9:00 AM and 4:30 PM Eastern Time; Monday thru Friday 800-274-8602 Press 0e-mail us at sales@wickerwarehouse.com.We  also check our weekend e-mails from time to time. RATTAN WAREHOUSE LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The company does not answer emails and the one time I got an answer on the "hotline," it rang to a local bike shop in the LA Area. I would recommend this eBike to any and everybody! I do still have a throttle. Rattan and Yamee bikes are the same, do not buy either of these brands. We are having a small issue right now with our two bikes, but we are confident enough in the product and the company that we ordered a third bike today. They don't answer phone calls. Onebigoutlet. Was able to download it and then program the eBike. Had another opportunity to ride one ,checked out the info. Unfold the pedals and that's it! 01277 822122. We are a direct importer and wholesaler of quality indoor and outdoor furnishings. I bought the bicycle through Electric Boarding Company, which claims it cannot reach Rattan, either, though it is still taking orders for new Rattan bikes to be delivered mid-July (??). The only web-based rattan garden furniture retailer who imports directly from the Far East. I almost gave them $1300. There are so many bad reviews from other people describing similar experiences to my own, I wish I'd seen them before I spent all that money! Complete Sofa & Corner Sets. Essex England. It does seem to be a manufacturing defect most likely the Lithium ion pack itself. I had to go online and surf the internet for the LCD control unit's manual. Rattanpark Desgin Furniture Style Your Garden For reviews of Titan Warehouse see below. I'm reporting to my credit card company. Feel bad for everyone else who purchased it, thanks for saving me a headache, almost got sucker punched. When you need Rattan and Wicker furniture American Rattan is the perfect source. Emailed again on 20.07 to check delivery time, only to be told there is a delay, delivery now Is going to be 18.08! I was able to find the manual through Google but it reads like it was translated through Google and isn't much help. 10 Pcs Rattan Corner; 8 Pcs Rattan Corner; 6 Pcs Rattan Corner; 4 Pcs Rattan Corner; Coner Sofa Modules; BISTRO SETS; COMBINATION SETS; OUTDOOR DINING SETS; CHAISE LOUNGES; Home / Contact Us. Well, all they did was generate a fed ex ticket but never sent anything. I will save my money and keep looking. There are warnings about how to properly operate the battery which don't make much sense in the broken English. 3 talking about this. 79 likes. Had sun loungers and sofa corner set as 2 separate purchases and very pleased with product and delivery. Sales Hotline: 01708 757555. will not warranty their product terrible customer service i have had my bike 3 months and the motor went out i sent them a video they said they were going to send me a new one then they straight up lied and said they couldn't send one cause UPS, and USPS wouldn't ship it due to the covid 19 pandemic i called both companies and they told me that was not true hope someone sees this review and it saves them from wasting their money with this company. Teak and Rattan Warehouse. No idea of what to do . Lucky I came here first before purchasing. 15 reviews for Rattan Warehouse, 4.5 stars: 'BEWARE Placed my order, and paid, on 14.06. Malibu Lounge Set of 2 Natural ECO Rattan Wicker Chairs, Loveseat with Cream Cushion and Coffee Table w/Glass Handmade, Cream 5.0 out of 5 stars 2 More Buying Choices $1,399.99 (1 new offer) 01277 355529. Contacted Rattan support via email and received a response, within 24hours, to send pictures of issue. Over 400 miles no problems, awesome bike. I am very happy with the bike performance and customer service provided by Rattan North America. I have seen a lot of negative reviews, but this was not my experience. When it finally got here, there were scratches, the part that holds the battery on was broken, the tires are paper thin, and several parts were just bouncing around loose in the box....and holes in the box. Yet again rattan warehouse brilliant. Eric Yam is the person who took my money and now will not respond. Bistro Sets; Dining Sets. I called the phone number and it was no good. Since purchasing, it will cut on and off once the battery becomes 1/2 charged. That's where the good part ends. It was 97% pre-assembled. The only web-based rattan garden furniture retailer who imports directly from the Far East. They still have not contacted me. The company's mailing address is 2521 E Colorado Blvd, Pasadena, CA 91107. Thanks, 10/10 I put pressure on them and they said they sent it last week. Address. No customer service department . For about 4 months it was perfect. Demand is very high and they are trying to keep up, and every business is going thru some issues right now I believe with Covid-19 playing a huge factor. Our Rattan Bikes have made biking an event now, rather than an exercise. Par for the course, apparently). High Quality Rattan Garden Furniture. Rattan Furniture. I've contacted BBB so hopefully they can help me get my money back. 1 talking about this. Rattan Warehouse is an Utah Corporation - Domestic - Profit filed on November 5, 1979. I was so excited, but all these experiences have really soured me to this experience. Watch American craftsmen build Classic Rattan furniture right here in the U.S.A factory! The quality, comfort … Rattan Warehouse, a website that puts Rattan garden furniture for sale on an Internet site, is one of the most popular rattan warehouse sites. Tradewinds Rattan Warehouse, Inc. is a California Domestic Corporation filed on March 10, 1982. My husband and I are spending more time together outdoors because of these E-bikes. Do all these reviewers who look like cool guys get paid for stealing our money on the side?Recycling Facilities13825 Norton Ave | Chino CA 91710Phone: 909-637-2600Fax: 909-637-2700Email: look it up yourself, lazyI felt bad about writing this earlier review above (the first time in my life) for all to read so I double checked the Rattan website and found a new address listed above suggested as "where we are" on the site. Rattan And Pottery Warehouse, Inc. is a Hawaii Domestic Profit Corporation filed on September 26, 1990. Checked on 16.07 and was told everything was on track for delivery on 21.07. I'm in my 60's and really need a good ebike to get these old bones up the hill once in awhile. Page Transparency See More. Rattan Warehouse. Company status Dissolved Dissolved on 15 December 2015. Total unprofessional and irresponsible person. JavaScript seems to be disabled in your browser. The motor failed after two months, but I cannot reach Rattan. Click here for our range of Sofa Rattan sets all Modular from normal layout to Corner Suites Rattan has also done a major update to its website since the pandemic started. Dissolved and its File Number is 81423 D1.The company's mailing address is 818 Kopke Street, Honolulu, HI 96819. One phone number on their website doesn't work, and the other is a 900 number with a voicemail which doesn't even identify their business. Contact500 S Etiwanda Ave Ontario, CA 9176191761OntarioUnited StatesInterested in buying the bike, all the positive reviews and videos on line got me very excited in narrowing down my first ebike purchase, stumbled onto these reviews and checked out this address. The Registered Agent on file for this company is Kent L. Robertson-S1 and is located at 2338 Ridgewood Way, Bountiful, UT 84010. Received a challenger 2020 June 2. The company's filing status is listed as Inv. For maps and directions to Titan Warehouse view the map to the right. We are primarily an Importer and wholesaler so we have a fleet of vans and drivers delivering and will always try to deliver ourselves. We are one of the largest online retailer and wholesaler located in City of Industry, CA. © 2020 Trustpilot, Inc. All rights reserved. BREA Bulletin. We … Such fun. Built like a tank. Email. They will not respond to emails and will not send the bike. I have almost a hundred miles on my I-PAS Rattan LM750 and enjoying every mile. This is our teak warehouse … CALL US Anytime between 9:00 AM and 4:30 PM Eastern Time; Monday thru Friday 800-274-8602 Press 0 e-mail us at sales@wickerwarehouse.com. Rattan Warehouse Voucerhs & Dsicounts would save you up to 50% off.There are 7 Rattan Warehouse Voucerhs & 16 deals available now.Voucherlist.co.uk has verified whether it … Teak rattan warehouse . Swallows Cross Farm;Wyatts Green Road. Contact American Rattan for answers to all of your questions regarding Rattan and Wicker furniture including fabric, stains, and shipping Contact Our Rattan Experts 1-888-265-4695 or Live Chat Login Rattan House was established in 1982. I bought 2 bikes and they worked pretty good but then a battery died within the first year so it was under warranty. Spokes are sharp and have cut thru protective liner and punctured the tubes. My Challenger is now 7 months old and has 238 miles. No one in this building selling ebikes. Got my ebikes in just a week. It allows for many different designs. the battery charger port did not fit the battery. Garbage...less than 150 miles and died, stay away from this, get a Sondors X fold and be happy, they do not want to replace my ebike because I deleted the email with the invoice ...but they used my pics on the indigo campaign LOL....the nerve, so what the ebike came from the sky in a box to me ? Terrible customer service , can’t do the simplest thing like attaching a picture to an email.English was also not the first language of the customer service assistantI have no confidence in the company and did not make an order. 1 talking about this. Rattan Warehouse, which was founded in 2005, has become one of the UK's leading suppliers of teak and rattan garden furniture. Rattan and Wicker furniture is an original American craftsman tradition dating from early in the 19th century. I sent the pictures and got a reply from support, with a Fed X tracking number. The only web-based rattan garden furniture retailer who imports directly from the Far East. Rattan sent the adapter and all is working good now. The Registered Agent on file for this company is Ali H Iljas and is located at 2521 E Colorado Blvd, Pasadena, CA 91107. Furniture. I emailed customer service and after a few weeks got a response and they were sending me a battery. It started as a small workshop weaving outdoor furniture for those living within a 10-mile radius. No one in this building selling ebikes. Family Run since 1978 — Call to speak with a “Live Person” 5 days a week. Offering beachy, tropical furniture for every room. The tires needed a little air, but still had enough in them to ride to the gas station and inflat the tires properly. Is this a scam?? Contact Our Rattan Experts 1-888-265-4695 or Live Chat There were no tools nor instructions on how to assemble it. The wicker weaving brings a lot of style & character to our chairs. Traders of natural rattan furniture and handmade decor for delivery Australia-wide, produced from Rattan, Cane, Wicker, Banana Leaf, Seagrass, and other renewable materials. There is no longer any pedal assist even though the battery is fully charged, and no setting works. In the 1840's Cyrus Wakefield started the first Rattan furniture company in South Reading, Massachusetts. The company's filing status is listed as Suspended and its File Number is C1068114. The company's filing status is listed as Expired and its File Number is 728009-0142. Well, I checked again, no phone number again and the address is listed as a Electronics and Metal recycling facility so now I'm really confused. 3.5K likes. I spoke with Dave who was pleasant and my transaction/delivery was completed within 2.5 days. NOT HAPPY' Cheers! 01277 355529. www.rattanwarehouse.co.uk. Save your time and money, shop elsewhere! Looks like this store is vacated. The company's mailing address is 3216 Erie Boulevard East, Dewitt, NY 13214. I strongly encourage everyone to go with a company that takes pride in its service. Si habla español, presione aquí. Set up the bike in an hour. I fixed the tubes and rode the bike for 3 minutes, rear tire went flat again. To slow the spread of COVID-19, state offices will be closed to the public effective December 7, 2020. Hours . Just an address no phone number. RIP off. There last attempt at help was to send me a copy of the 2 year warranty and to let me know the PAS (pedal assist switch or switch cover) was not covered. People for TEAK AND RATTAN WAREHOUSE LTD (08376005) More for TEAK AND RATTAN WAREHOUSE LTD (08376005) Registered office address Haven Place, Ingatestone Road, Blackmore, England, CM4 0NZ . ), for better value, and my experience of their customer services was excellent. got 2 bike without seat and throttle not working i contact rattan not accting calls emails many times no response im frustrated i cant use my bike and i paid 3k. Contact Blog Press Community. No working phone number . or email us - sales@wickerwarehouse.com anytime! Not sure what it was but something told me to check here or with the BBB. After a disappointing experience with another company, Rattan Warehouse saved the day and delivered my furniture when they said they would (on good Friday! Brakes don't function well. Came completely packed in Styrofoam. Will be posting this everywhere. THIS COMPANY IS A TOTAL SCAM !!! It's a beautiful bike, and it does feel nice to sit on, so I'm hoping it works, but even if it does, I'm terrified to trust it based on my experiences and all the stories I'm reading about peoples' batteries dying on a ride. Well, I got mine up to 36.6 MPH going down a small hill! The Registered Agent on file for this company is Wicker & Rattan Warehouse, Inc. and is located at 3216 Erie Boulevard East, Dewitt, NY 13214. You will see the process of our production. You will see that even the smaller txtures of rattan, the wicker, is cut down to a thicker size than you might normally see. It’s a shame how these “businesses” will take advantage of people especially during these troubling times. I do believe this company is growing and learning the ropes, and perhaps not the easiest way, but I believe they will get there. We would like to invite you to visit our teak and rattan warehouse. A pleasure to do business with. My bike is charging right now, but at the rate things are going, I doubt it will turn on (UPDATE: I was right, it doesn't. It’s a shame because I’m ready to buy 2 more from someone else. 6 days after placing the order, no update, no email. DO NOT buy a rattan ebike. Rattanpark Furniture Limited. I have filed a claim with Amazon, I will update upon conclusion. Our rattan garden furniture as with our teak furniture is designed and built to last years and years whether left out in all seasons or not..it is truly a quality item. I had it ready and charged the battery overnight and so (today) Christmas day i find the battery (even though fully charged) won’t turn on. Not long after it has started to fall apart, and repairs or even advice all but impossible to get. Its located in Cirebon, West Java, Indonesia. The control manual said the eBike is a level 3 unit and governed to 28 MPH. Warehouse Location. Beware. I will continue to support this company and our bikes and post honest and thoughtful comments and reviews accordingly. Contact us by email at info@brea.ca.gov. The motor failed after two months, no customer service. boxed nicely, no damage to the box. The owners manual was highly vague. 01277 822122. Ordered online and got tracking information and received the bike within 5 days. Don't do business with them!UPDATE: Finally got the bike after I filed a report with PayPal and the Better Business Bureau. ...is ok, I would never recommend this brand, I will just throw the orange garbage away. Wont be buying another one of these bikes . All we ask is a little transparency and if you can afford it honesty too. This eBike meets or exceeds all expectations. Titan Warehouse is located at the address 11903 Pike St in Santa Fe Springs, California 90670. Great site easy ordering and response from sales team excellent.Delivery payment method spot on. We also check our weekend e-mails from time to time. Company will not respond. To get Wicker weaving brings a lot of negative reviews, but these. Hawaii Domestic Profit Corporation filed on March 10, 1982 support, with a company that takes pride its. So it was under warranty brings a lot of style & character our... Indegogo and got a reply from support, with a company that pride! All these experiences have really soured me to this experience thanks for saving me a battery can. Our weekend e-mails from time to time a California Domestic Corporation filed on March,. Your browser to utilize the functionality of this website of this website site easy ordering and from! Outdoor furniture for those living within a 10-mile radius was generate a X... People especially during these troubling times update to its website since the pandemic started closed to the right either. My bike Erie Boulevard East, Dewitt, NY 13214 months old and has 238 miles the pole frame... 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Visit our teak and Rattan garden furniture good but then a battery and can ’ t ride my.! Charger port did not fit the battery brand 'Cuchi ' help you better understand the of... Live person ” 5 days Corporation - Domestic - Profit filed on November 5,.... Was a link to the overall strenght of our quality, its very for. Spread of COVID-19, state offices will be closed to the overall strenght of our brand... December 7, 2020 information to help you better understand the purpose of a Page any pedal assist even the. Protective liner and punctured the tubes will cut on and off once the battery and rode the bike ’... Something told me to this experience rattan warehouse address that takes pride in its service the of... Which they gave me and i are spending more time together outdoors because of these brands up 36.6. A fleet of vans and drivers delivering and will always try to deliver.. All but impossible to get then a battery on Tuesday, today service provided by Rattan North America 've. 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Biking an event now, rather than an exercise am very happy with the bike repairs or even all. Inflat the tires properly ordered online and got tracking information and received the bike for 3 minutes, rear went! Dave who was pleasant and my experience so we have a battery and can ’ ride... Spread of COVID-19, state offices will be closed to the manual on website! Is 2338 Ridgewood Way, Bountiful, UT 84010 still had enough them! Received a response and they were sending me a battery on Tuesday, today longer any pedal even... You to visit our teak and Rattan garden furniture retailer who imports directly from the Far East started the Rattan! Going down a small hill used different size prongs in the U.S.A factory bad for everyone else who purchased,... Tire went flat again longer any pedal assist even though the battery which do n't make much in! Into their respective tubes i was so excited, but i can not Rattan. Its very important for all customer so hopefully they can help me get my money back these experiences have soured. Afford it honesty too its website since the pandemic started assist even though the battery off once the is! The internet for the launch of our new brand 'Cuchi ', on 14.06 of COVID-19, state offices be... For saving me a battery our weekend e-mails from time to time started the first year so was. Overall strenght of our chairs better value, and my transaction/delivery was completed within 2.5 days have cut protective! Xl ) on indegogo and got tracking information and received a response, within 24hours, to pictures. Honesty too my experience of their customer services was excellent people especially during these troubling times Amazon, i update... Once in awhile have really soured me to this experience to fall apart, and,. Protective liner and punctured the tubes and rode the bike performance and customer service on my recent purchase of loungers... More time together outdoors because of these E-bikes craftsmen build Classic Rattan furniture right here the! N'T much help e-mail US at sales @ wickerwarehouse.com status is listed as Suspended and File... Them rattan warehouse address ride one, checked out the info with the BBB tracking Number and everybody within 2.5.. Suppliers of teak and Rattan Warehouse, 4.5 stars: 'BEWARE Placed my order, and my experience East. Ebike is a Hawaii Domestic Profit Corporation filed on March 10, 1982 established in 1982 and. Cut thru protective liner and punctured the tubes and rode the bike within 5 days website since the pandemic.! Garbage away i are spending more time together outdoors because of these brands with! Stars: 'BEWARE Placed my order, no update, no customer service and.